BSB50420 Diploma of Leadership & Management

BSB50420 Diploma of Leadership and Management
(BSB51918 Diploma of Leadership and Management)


BSB51918 Diploma of Leadership and Management has been superseded by BSB50420 Diploma of leadership and Management.  ACTI will not be delivering BSB5198 but has reviewed the units of competency offered and adjusted to ensure the best combination for students. 


BSB50420 Diploma of Leadership and Management is a nationally recognised qualification, giving you the skills and knowledge, you need to start your career as a leader or manager in multiple industries. Graduate with in-demand skills as an expert-trained leader with industry experience.


We ensure that you learn exactly what the industry needs so you can be one-step-ahead of the rest and land your dream job faster.


In approximately 10 months time, you could be working in the job of your dreams, achieving goals you never thought possible. We know that effective leadership and management is integral to business success.

While this course is fantastic for beauty therapists wanting to transition into a management role, this course is also for those seeking a management role in other industries.


We create skilled leaders and managers who can easily transition into the beauty environment or many other industries. We have a career path for you.

The Diploma of Leadership and Management is a fantastic place to start to get your skills and knowledge up to date. From there, there are multiple study options available in a leadership or management role – not just in the beauty industry. Want to own your own spa or lead a team of therapists? Or manage a busy cosmetic clinic or beauty salon? ACTI can take you there.


The BSB50420 Diploma of Leadership and Management has 12 units of competency which are made up of 6 core units and 6 elective units. We’ve selected all the units you need to commence your career in a leadership and management role. This course covers leading and managing teams, communicating with influence, managing quality customer service, managing employee relations and more.


This course is delivered face-to-face at ACTI in Canberra. Our facilities are state-of-the-art and specially designed to meet the needs of this course. Our specialised equipment, quality skin care and fully functional treatment rooms all contribute to ACTI’s second to none learning experience. ACTI offers full and part time learning in addition to Distance Education and Mixed Mode learning options for students.


We know that everyone’s schedules are different. ACTI’s course options allow flexibility to balance work, family and study commitments.

This qualification will be delivered over 10 months for full-time students. Full-time hours are considered to be 20 hours per week.

While learning hands on in the classroom, you’ll also compete training in our Student Salon where you will gain real-life industry experience performing management and administration tasks. Enjoy the perks of school holiday breaks that align with the ACT school holidays.


ACTI’s Student Salon is where you will practice and refine your skills for paying clients. You will be performing administration and reception tasks to ensure the salon runs smoothly. You’ll be providing services on a ‘not-for-profit’ basis and gain valuable experience treating real clients, while being guided by your educator.


Domestic Students: $5,000

International Students: $6,600*

For more information on pricing, visit our Investment and Fees page.

*International student fees may be reduced for students that enrol directly with ACTI

No hidden expenses

Course fees at ACTI include everything you will need for your training course including uniforms, textbooks, learning materials and resources. Any additional expenses will be clearly outlined to you in your enrolment contract.


You’ve made the decision to learn more about leadership and management and we would love to have you at ACTI. Click here to apply to enrol in our BSB50420 Diploma of Leadership and Management course. We have full time and part time positions available.


Enrolments occur in February and July each year.  Distance students can enrol at any time during the year.


We’d love to help! Send an enquiry here and our Enrolments team will happily help you.


ACTI courses are in high-demand and spaces are limited. Our students must demonstrate that they hold a suitable level of language, learning and numeracy skills to complete this course.


We will put you straight onto the waiting list if this course is at capacity.


You may be eligible to receive ‘Recognition of Prior Learning’ (RPL) if you have previous work experience or training. This will allow you to be deemed competent in certain areas, which will exempt you from some elements of the course including assessments. All RPL applications must occur prior to course commencement. For more information, please contact our Enrolments team at or 1300 799 415.


Take your career to the next level and unlock your potential. You could work as a clinic manager, salon supervisor, business owner or team leader in multiple environments – not just beauty therapy! This qualification can take you into various industries where you can apply your business and management skills.


Core units

BSBCMM511 Communicate with influence

BSBCRT511 Develop critical thinking in others

BSBLDR523 Lead and manage effective workplace relationships

BSBOPS502 Manage business operational plans

BSBPEF502 Develop and use emotional intelligence

BSBTWK502 Manage team effectiveness


BSBSTR502 Facilitate continuous improvement

BSBHRM524 Coordinate workforce plan implementation

BSBLDR522 Manage people performance

BSBSTR501 Establish innovative work environments

BSBOPS505 Manage organisational customer service

BSBFIN501 Manage budgets and financial plans

Ready to Start?
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More information about this qualification can be found at